by Dianne Bayley | Jun 7, 2023 | Workplace 2020
Imagine yourself performing excellently at work, and your boss is extremely pleased with your results, writes Anja van Beek, Agile Talent Strategist, Leadership & HR Expert and Executive Coach. They are so delighted that they asked you to take the lead. You are...
by Dianne Bayley | Mar 6, 2023 | Sustainability, Workplace 2020
For the vast majority of businesses, environmental and/or social sustainability is integral to their purpose, writes Kyle Durham, Head of Sustainable Finance and ESG Solutions at FNB. And if it isn’t, it probably should be, given the sustainable development imperative...
by Dianne Bayley | Jun 14, 2021 | Security and Legal
The Constitutional Court recently handed down judgment on the Clicks Retailers (Pty) Ltd v CSARS case, which has wide ramifications for all loyalty programme providers, writes Joon Chong, a Partner at Webber Wentzel. Loyalty programme future expenditure will as a...
by Dianne Bayley | Mar 31, 2021 | Sustainability
Most organisations today understand the importance of customer experience (CX), writes Brent Haumann, Managing Director, Striata. In fact, research from Gartner shows that 75% of organisations are now able to show that customer satisfaction leads to revenue growth...
