by Dianne Bayley | May 24, 2023 | Sustainability
The rapid acceleration of artificial intelligence (AI), data and CRM innovations presents one of history’s most profound technological shifts,writes Zuko Mdwaba, Salesforce Area VP / Africa Executive & South Africa Country Leader.Just as emails and SMS transformed...
by Dianne Bayley | Apr 24, 2023 | Workplace 2020
Generative artificial intelligence (AI) is one of the most exciting technologies in decades, with an exponential adoption curve, making it critical for CIOs and IT leaders to prepare for how it’ll show up across the enterprise, notes Zuko Mdwaba, Salesforce Area VP /...
by Dianne Bayley | Mar 22, 2023 | Workplace 2020
Imagine that you’re updating your CV or LinkedIn profile, writes Ursula Fear, Senior Talent Program Manager, Salesforce South Africa. When listing your skills, would you be able to state that you are ‘proficient in the use of Chat-GPT3’? This revolutionary AI tool was...
by Dianne Bayley | Oct 11, 2022 | Workplace 2020
Managers have seen more changes to their role over the past two years than they did during the last decade, writes Zuko Mdwaba, Area Vice President at Salesforce South Africa. Today their role has a dual purpose: to drive business growth and invest in their employees’...
by Dianne Bayley | Aug 10, 2022 | Sustainability
Unprecedented headwinds over the past two years – pandemic, war, labour and supply chain challenges, inflation – are making it much more expensive to run a business, writes Zuko Mdwaba, Area Vice President, Salesforce South Africa. Under pressure to reduce...