by Dianne Bayley | Nov 30, 2017 | Sustainability
On 23 November 2017, around 40 representatives from the WEEE Forum visited the Wecycle Service Center in Ede, the Netherlands, where end-of-life electrical appliances are sorted and dismantled, partly by people with a distance to the labour market. The members of the...
by Dianne Bayley | Jul 26, 2016 | Workplace 2020
As digital transformation takes its place on top of just about every organisations’ agenda, telecommunications operators are the companies providing the infrastructure needed to make it happen. But now they are under pressure to transform themselves at the same time,...
by Dianne Bayley | Jun 14, 2016 | Features
OPINION ~ By Mpumi Nhlapo, Head, Sales & Service Management, T-Systems South Africa Providing social customer service and support in today’s multi-channel environment is by no means an easy task. Previously customers were forced to interact with organisations...
