by Dianne Bayley | Mar 28, 2022 | Sustainability
Although not new, Environmental, Social and Governance (ESG) issues have become a key focus in the last 18-24 months, in part driven by growing awareness of environmental and equity and inclusion issues, as well as the health and wellness impacts of COVID-19, notes...
by Dianne Bayley | Sep 25, 2021 | Sustainability
Shaun Barnes, Executive Director at 21st Century, a specialist Remuneration and Human Capital consultancy, believes we are in uncharted social and economic waters right now. Thanks to the Covid Pandemic, depleted state finances and associated upheavals, combined with...
by Dianne Bayley | Nov 30, 2017 | Sustainability
On 23 November 2017, around 40 representatives from the WEEE Forum visited the Wecycle Service Center in Ede, the Netherlands, where end-of-life electrical appliances are sorted and dismantled, partly by people with a distance to the labour market. The members of the...
by Dianne Bayley | Jul 26, 2016 | Workplace 2020
As digital transformation takes its place on top of just about every organisations’ agenda, telecommunications operators are the companies providing the infrastructure needed to make it happen. But now they are under pressure to transform themselves at the same time,...
by Dianne Bayley | Jun 14, 2016 | Features
OPINION ~ By Mpumi Nhlapo, Head, Sales & Service Management, T-Systems South Africa Providing social customer service and support in today’s multi-channel environment is by no means an easy task. Previously customers were forced to interact with organisations...
