by Dianne Bayley | May 9, 2023 | Workplace 2020
The emotional and psychological state of South Africans should not be underestimated when it comes to shaping your customer experience and service delivery, writes Liezel Jonkheid, Director, and Founder of the Consumer Psychology Lab.South African consumers are in a...
by Dianne Bayley | Mar 7, 2023 | Workplace 2020
Employee burnout is one of the greatest challenges facing the US economy to the tune of $300 billion each year, according to the American Institute of Stress. Its studies show that a near majority, fully 83%, of US workers suffer from work-related stress, with over...
by Dianne Bayley | Dec 13, 2022 | Workplace 2020
Many South Africans are currently concerned about the energy crisis and the impact of loadshedding on the economy, writes Anja van Beek, Agile Talent Strategist, Leadership & HR Expert and Executive Coach. An even bigger concern is the global trend of exhaustion...
by Dianne Bayley | Dec 7, 2021 | Featured Articles
In such a technological world, not all of us have mastered the skill (yes, I said skill) to switch off from work, writes Anja van Beek, Talent Strategist, Leadership & HR Expert and Executive Coach. Most of us will take a few days to really relax and ironically,...
by Dianne Bayley | Feb 24, 2021 | Workplace 2020
As unbelievable as it may be, we are well into 2021 and it doesn’t seem like life is going to slow down any time soon. But what if your new year’s goal was to try to reduce your stress this year? Asks Helene Vermaak, business director at corporate cultural experts The...
