• Facebook
  • X
  • Sustainability
  • Workplace 2020
  • Security & Legal
  • Report-back
  • Innovation
  • Government IT
  • Internet of Things
  • Fintech
  • ITSM & App. Development
  • Features
FutureWave Business IT
  • Home
  • About
  • Advertising
  • Subscribe
    • Newsletter and eBook
Select Page
  • Facebook
  • X
South Africans under pressure: Why are customers so emotional right now?

South Africans under pressure: Why are customers so emotional right now?

by Dianne Bayley | May 9, 2023 | Workplace 2020

The emotional and psychological state of South Africans should not be underestimated when it comes to shaping your customer experience and service delivery, writes Liezel Jonkheid, Director, and Founder of the Consumer Psychology Lab.South African consumers are in a...
5 Reasons industry needs ‘active listening’ more than ever

5 Reasons industry needs ‘active listening’ more than ever

by Dianne Bayley | Mar 7, 2023 | Workplace 2020

Employee burnout is one of the greatest challenges facing the US economy to the tune of $300 billion each year, according to the American Institute of Stress. Its studies show that a near majority, fully 83%, of US workers suffer from work-related stress, with over...

Combat exhaustion, recoup energy levels for new year

by Dianne Bayley | Dec 13, 2022 | Workplace 2020

Many South Africans are currently concerned about the energy crisis and the impact of loadshedding on the economy, writes Anja van Beek, Agile Talent Strategist, Leadership & HR Expert and Executive Coach. An even bigger concern is the global trend of exhaustion...
Leave by example: Why leaders need to show the way

Leave by example: Why leaders need to show the way

by Dianne Bayley | Dec 7, 2021 | Featured Articles

 In such a technological world, not all of us have mastered the skill (yes, I said skill) to switch off from work, writes Anja van Beek, Talent Strategist, Leadership & HR Expert and Executive Coach. Most of us will take a few days to really relax and ironically,...
Is stress-free even possible? Habits to boost your productivity

Is stress-free even possible? Habits to boost your productivity

by Dianne Bayley | Feb 24, 2021 | Workplace 2020

As unbelievable as it may be, we are well into 2021 and it doesn’t seem like life is going to slow down any time soon. But what if your new year’s goal was to try to reduce your stress this year? Asks Helene Vermaak, business director at corporate cultural experts The...
« Older Entries
  • Facebook
  • X

Designed by Elegant Themes | Powered by WordPress