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Thomas Cook: How failing to adapt can ground an iconic business

Thomas Cook: How failing to adapt can ground an iconic business

by Dianne Bayley | Sep 25, 2019 | Featured Articles

After 178 years, British global travel group Thomas Cook went into administration on Monday 21 September 2019, leaving employees jobless and thousands of customers stranded away from home. Nathalie Schooling, CEO of customer experience company nlighten, believes the...
First world problems: Foreign currency ‘leftovers’

First world problems: Foreign currency ‘leftovers’

by Dianne Bayley | Sep 4, 2019 | Fintech

Are you among the thousands of world travellers wondering what to do with your foreign currency ‘leftovers’ following an international holiday or business trip? You’re not alone. An article published by UK-consumer website thisismoney.co.uk estimates that GBP2.5...
Business or leisure, connected consumers are connected travellers

Business or leisure, connected consumers are connected travellers

by Dianne Bayley | May 21, 2019 | Featured Articles

It would be a mistake to distinguish a traveller as having separate personal and corporate travel profiles when digitisation has ensured that the travel expectations and decision-making, whether travelling for business or pleasure, are largely one and the same....
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