by Dianne Bayley | May 26, 2021 | Workplace 2020
The fourth industrial revolution (4IR) is not an event, it is an evolution in efficiency, writes Insaaf Daniels, Human Capital Business Partner at redPanda Software. Much like the first, second and third industrial revolutions, it already has – and will continue to –...
by Dianne Bayley | Mar 15, 2021 | Innovation
Most organisations understand that great customer experience is pivotal to staying competitive. They also recognise that in an increasingly connected world, that experience has to be digital. Key to both is ensuring that their self-service portals are as compelling as...
by Dianne Bayley | Feb 17, 2021 | Sustainability
We are in the midst of several crises. A health crisis, an economic crisis, a climate crisis, and a crisis of trust, writes Robin Fisher, senior area vice president, Salesforce . According to Edelman’s 2021 Trust Barometer, trust in government, NGOs and media...
by Dianne Bayley | Feb 15, 2021 | Workplace 2020
Now, more than ever, companies are looking for ways to help ensure their work environments better reflect the needs of the modern employee in the ‘new normal’. Ian McAlister, General Manager at CRS Technologies, says a critical component of this is for human resources...
by Dianne Bayley | Jan 27, 2021 | Workplace 2020
With the economic rollercoaster ride of 2020, CIOs and business leaders are formulating and finalising strategies for what is hoped to be a new year of growth and recovery, writes Tim Wood, CIO, Vox. There can be no doubt that technology and IT infrastructure will...
