by Dianne Bayley | Oct 11, 2022 | Sustainability
Whether you believe Black Friday and Cyber Monday are expected to grow or shrink, it’s not a season that retailers – particularly SMEs – can ignore.“Over the years we’ve seen businesses of all sizes enjoy sales spikes when they’ve prepared their store for the rush,”...
by Dianne Bayley | May 11, 2021 | Security and Legal
The Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR) have a significant impact on websites and other digital platforms like social media, email marketing and e-commerce activities, notes Bluegrass Digital CEO Nick...
by Dianne Bayley | Mar 31, 2021 | Sustainability
Most organisations today understand the importance of customer experience (CX), writes Brent Haumann, Managing Director, Striata. In fact, research from Gartner shows that 75% of organisations are now able to show that customer satisfaction leads to revenue growth...
