• Facebook
  • X
  • Sustainability
  • Workplace 2020
  • Security & Legal
  • Report-back
  • Innovation
  • Government IT
  • Internet of Things
  • Fintech
  • ITSM & App. Development
  • Features
FutureWave Business IT
  • Home
  • About
  • Advertising
  • Subscribe
    • Newsletter and eBook
Select Page
  • Facebook
  • X
Multi-channel approach to improve experience for remote workforces

Multi-channel approach to improve experience for remote workforces

by Dianne Bayley | Oct 28, 2020 | Workplace 2020

As the COVID-19 pandemic irrevocably redefined the way we communicate and work, remote working and mobile workforces have become central to doing business in the new normal, writes Dharshan Naidoo, SADC Sales Team Lead at Infobip Africa. This means that organisations...
Primary healthcare gets innovative, tech-savvy

Primary healthcare gets innovative, tech-savvy

by Dianne Bayley | Aug 19, 2020 | Featured Articles

The accessibility of private primary healthcare in South Africa has taken a leap forward with the introduction of an innovative new service through mobile communications and chat commerce technology. “In the evolution of healthcare in South Africa, this application of...
Technology fulfils human purpose in pension fund environment

Technology fulfils human purpose in pension fund environment

by Dianne Bayley | Jul 8, 2020 | Innovation

In his 2009 book The Nature of Technology, the noted economist W Brian Arthur defines technology as “a means to fulfil a human purpose”, writes Yolisa Skwintshi, Head of IT, Eskom Pension and Provident Fund. It’s a broad definition, certainly, and one of many for...
Boosting customer experience on the channels of their choice

Boosting customer experience on the channels of their choice

by Dianne Bayley | Mar 15, 2020 | Innovation

In today’s increasingly connected world, businesses no longer have the luxury of dictating to consumers how they interact, says Shaun Van Rooyen, Strategic Accounts and Partnerships Manager, Africa at Infobip. Instead we have entered the ‘experience economy’ where it...
Next Entries »
  • Facebook
  • X

Designed by Elegant Themes | Powered by WordPress