by Dianne Bayley | Dec 21, 2020 | Sustainability
Customer experience (CX) has always been a crucial differentiator for businesses, but in 2020, it became a matter of survival, writes Andrew Bourne, Region Manager, Africa, Zoho Corporation. As businesses around the world were forced to shut their physical shops and...
by Dianne Bayley | Sep 6, 2020 | Fintech
As COVID-19 continues to challenge and disrupt the business landscape, CFOs are stepping up and playing a bigger role in digital transformation. In fact, many of them are driving the digital strategy within their businesses – and we have new insights into how they’re...
by Dianne Bayley | Aug 11, 2020 | Workplace 2020
A new study has shed light on how South African companies are faring in the new norm of a remote working culture – and what the future may look like as a result. According to Remote Working in South Africa 2020, a study conducted among 400 enterprises by World Wide...
by Dianne Bayley | May 18, 2017 | Workplace 2020
The majority (87%) of SMEs prefer to work with accountants who understand technology. This is among the findings from a survey of over 600 South African accountants and SME owners conducted by Xero, in partnership with World Wide Worx. Most accountants (88%) think...
by Dianne Bayley | Apr 6, 2016 | Features
For the first time since the dawn of e-commerce in South Africa, online retail in this country will reach 1% of overall retail during 2016. This is the most significant finding of the Online Retail in South Africa 2016 report, released on 6 April by World Wide Worx....