Workplace 2020

Digital Twins of employees: The future of people analytics

Jun 5, 2023

Through DToEs, we can personalise the employee experience throughout the employee life-cycle.

Talent emigration now a top risk for SA businesses

Jun 5, 2023

40% of software developers residing in South Africa are employed by international companies.

Are South African businesses ready for the Metaverse?

Jun 1, 2023

How do businesses prepare to leverage the metaverse, hypothetical, immersive, 3D and interactive future state of the Internet to its full potential?

Retaining talent is hard, but can training help?

May 24, 2023

New Leaf Technologies unpacks retention in retail and how staff development programmes can shift the dynamic.

5 ways that bot workers can help SMEs win

May 23, 2023

SMEs often find themselves burdened with repetitive tasks that consume valuable resources and time. Bot workers excel at handling these...

People-centric approach to digital transformation vital across the board

May 18, 2023

The private sector has a huge responsibility toward eradicating the digital divide in this country.

How people analytics can drive business outcomes

May 14, 2023

One way that people analytics can drive business outcomes is by improving employee retention rates.

South Africans under pressure: Why are customers so emotional right now?

May 9, 2023

Dehumanised contact through bots – consider your most recent engagement to resolve an issue with your bank, internet or cellular service provider...

Authentic leadership matters — and we need it here and now

May 8, 2023

At best, ours is a world in flux, writes Peter Laburn. At worst, it’s in chaos. Over the past 200 years of capitalism we have made money the yardstick of success, sadly choosing to define ourselves by our material possessions and wealth. Compound this with more recent...