Digital transformation: More than just a technology decision
The first step is to identify the big opportunity, big idea or big problem within the organisation – before the big data – and then weave the threads together
BPO pioneer Lufthansa InTouch bullish about SA industry’s prospects
Innovation, agility, staff development and growing product underscore South African success as local operation marks 20th year.
Agricultural innovation driven by digital intelligence
Information is the key to realising Africa’s vast agricultural potential. Digital technologies are the tools that will deliver the information
Opinion: Is AI the answer your business has been looking for?
Tay was a bot introduced to Twitter by Microsoft in 2016 and shut down in less than 24 hours as it became misogynistic and racist, proving the garbage in, garbage out theory.
SAP TechEd 2019: Everything you need to know
The recent SAP TechEd event in Barcelona highlighted the efforts SAP is taking to assist its customers in taking on a new digital world.
AI: The perfect partner for the future of cyber defence
Security teams are facing an average of 174,000 alerts per week – and are only able to review around 12,000 of them, with approximately four days to resolution.
The importance of an effective data management plan in combating redundancy
With an overload of data now available, who really knows how to manage it, asks Alasdair Parsonson of Hitachi Vantara
As cyber threats increase, manufacturers should seek OT-IT convergence
Threats that manufacturing enterprises are specifically vulnerable to are malware, ransomware, employee negligence, state-sponsored cyberattacks and industrial espionage.
Ground-breaking global report explores spectrum sharing in South Africa
The PIP report considers the opportunities for spectrum sharing in a range of different frequency bands, including those identified for IMT.
Building a ‘nervous system’ for smart cities
Smart cities are no longer a Utopian dream of the future. Thanks to a slew of innovative and game-changing technologies, they are already active and growing quickly.
Preparing your contact centre for an AI-driven future
The integration of chatbots into the contact centre is one way businesses can prepare for introducing automation.
Agile technology solutions for securing abandoned mines
Closed mines pose a huge risk to operations and mining companies must continue their investment in safety and security during post-mine closure rehabilitation
