A customer-centric approach to hyper-availability
South African businesses are increasingly leveraging data to deliver a better customer experience and differentiate their offerings from competitors. By Kate Mollett, regional manager for Africa South at Veeam For example, one local bank lets a person open an account...
The importance of the digital in-store experience
Even though e-commerce has become an increasingly popular consumer option, improving the in-store customer experience is more critical than ever. This ‘last mile’ presents brands with a final opportunity to either trigger a purchase decision or change future buying...
Blockchain to solve supply chain management challenges
Supply chain management today is a complex endeavour. Regardless of how many ERP solutions, workflow tools, digital shipment tracking devices or other integrated monitoring solutions are deployed, complexities, product losses and inaccurate data management abound. By...
Africa’s hottest payment trends
Ever since the Lydians – the ancient civilisation in Western Asia that first used coin-based monetary systems in the 5th century BC – we’ve been creating payments infrastructure that connects buyers and sellers. By Sreekanth Kodumur, GM: banking and financial services...
The role of leadership in fighting corruption and bribery
Tackling business corruption requires more than just a tick-box approach. It requires a strong culture, one that drives company towards maintaining a visible and active compliance programme at all times. Starting at the top, company leadership that demonstrates...
Asbestos: the law and insurance
Built environment professionals are becoming increasingly aware of their roles and responsibilities set out in terms of legislation. The legal and insurance implications for work done where asbestos is used or was used is far-reaching and requires adequate...
Shippers get serious about cyber threats
Major attacks like the NotPetya malware incident have been a wake-up call for the shipping sector, creating a renewed urgency around tackling the threats posed to vessels and supply chains, as well as prompting an increasing interest in cyber insurance. At the same...
What would SA look like if taxis were connected?
Traffic across South Africa continues to be a headache and digital acceleration may just be the answer in mitigating daily congestion. Creating smart cities and digital workplaces means connecting infrastructure and digitizing transport systems, particularly in the...
What’s the future for Africa’s power utilities?
A new study into the future of African power utilities and the challenges they face has highlighted four possible scenarios of what the continent’s energy sector will look like by the year 2030. In the whitepaper, titled: “The Future of Energy and Power Utilities in...
AI tackles grand challenges in Africa
Singularity University co-founder, and renowned Futurist, Ray Kurzweil, said: “We have the opportunity in the decades ahead to make major strides in addressing the grand challenges of humanity. AI will be the pivotal technology in achieving this progress. We have a...
Future cities, what’s the rush?
When cities first came into being, they were either near natural resources, or transport routes, or in an area that might have been easy to defend. Naturally, they evolved over time as infrastructure became necessary to support inhabitants and as populations started...
Taking a commercial property off the water grid
Growthpoint Properties has successfully taken a sizeable South African commercial building completely off the municipal water grid. The District, in the heart of Woodstock in Cape Town, has become Growthpoint’s first “water net-positive” building. It is also the first...
