How to bridge the disconnect between work and productivity
The challenge of measuring productivity has taken on a new twist in the digital age. One company has tackled the challenge and come up with new ways of solving an ongoing problem. Kathy Gibson found out more As the Fourth Industrial Revolution becomes a reality, the...
Five good reasons that outsourcing back in business
Popular in the 1990s outsourcing is seeing a significant uptick, climbing to US$85.6 billion in 2018 – and looking good to employers who want to cut costs while having access to a pool of skilled staff.
Managing change: A digital transformation story
Business impact analysis an assessment used to determine the potential effects that change or disruption can cause to an organisation – and it’s a critical component of an organisation’s business continuity plan.
Level up: CEOs need a better understanding of cyber security
CEOs take note: The insider threat, whether through a careless or malicious employee, is still the primary avenue through which organisations are breached.
BidX1 South Africa’s first online property auction a resounding success
Apart from the ease of bidding online, the auction process is extremely attractive to sellers as it creates a competitive environment where the price is determined by buyers competing against one another in a transparent manner.
Leveraging emerging tech for sustainable development
Decision-makers globally should work together to identify technologies vital to SDG achievement and take steps to remove adoption obstacles. More work is needed, including R&D, to unleash the potential of big data.
Healthcare: The app will see you now
Whether connected to workforce productivity or employee engagement initiatives, wellbeing – when done well – can extend much deeper into an organisation than cost containment alone.
AI reshaping CX in the age of digitisation
Given the current pace and scale of these AI-driven advancements, Gartner predicts that 85% of customer service interactions won’t require human customer service reps by 2020.
‘Fake it ’til you make it’ is bad advice in business
Being forthcoming about sensitive information such as a criminal record or the lack of certification, for example, is important and far better than running the risk of being caught,
Will As-a-Service solutions boost information security?
Another advantage of the XaaS model in the African context is the fact that it minimises the amount of physical equipment that needs to be secured and maintained.
Mr Price is first retail company listing on A2X
The Mr Price Group listing will bring the number of securities available for trade on A2X to 20, with a combined market capitalisation of over R2,4-trillion.
Opinion: Early warning signs of critical problems at Kusile
Insufficient stakeholder management eventually led to labour unrest; yet another project shortcoming that had expensive and time-consuming consequences.
