Evotel shows off new brand identity – rebrands

Evotel, open access fibre to the home (FTTH) network operator, has donned a new jacket to celebrate its growth over the past five years and reconfirmed its mission – to simplify fibre and bring it into every home in South Africa. “We have embarked on an exciting path...

Resilience critical for post-Covid business success

Of the many lessons we have to learn from the current emergency, perhaps the most crucial one is to ensure that business strategy and operations are founded on resilience. For years we have been faced with a VUCA world exacerbated by accelerating change and have...

The customer is always … ?

There are many truisms when it comes to customers but which holds true?  Ultimately, as I search for the true notion of what the customer is and is not, I realise it comes down to a fine a balancing act between customer and employee needs. By Steyn Basson, Synthesis...