New limits for consumer credit charges

New limits for consumer credit charges

By Bridget King, Cliffe Dekker Hofmeyr Director, Finance & Banking On 6 May 2016, the Limitations on Fees and Interest Rates Regulations (Final Regulations) in terms of the National Credit Act, 2005 (NCA) will come into effect. The Final Regulations effectively...
Digital Revolution: A wave we should ride

Digital Revolution: A wave we should ride

By Karl-Heinz Streibich, CEO of Software AG Last year, the market research company Gartner predicted that by the year 2017, around 20 percent of current market leaders would have lost their position to companies founded after 2000. The reason for this is insufficient...
IT should be focusing on great customer experience

IT should be focusing on great customer experience

By Derek Martin, a principal consultant at BSG A customer’s perception of an organisation is determined by the journey the customer undertakes, from consideration to requesting and ultimately using a product or a service. This journey defines the customer experience...
Gig economy: Digital natives don’t stick around

Gig economy: Digital natives don’t stick around

By Kädi Horm & Lily Tidrow In the Gig economy, you ask what are you doing with your life – maybe you’re a recent graduate, ready to put a tentative toe on the career ladder. Perhaps you’ve been working for a few years and want to take control of your life...
Top five CIO tips for working with C-Suite

Top five CIO tips for working with C-Suite

By David Jamieson, CIO, OpenText CIOs across all industries require a deep understanding of the technology deployed in their business. They should understand the limitations of the current network and applications; the multiple contractual relationships with...
Digital divide plagues developing nations

Digital divide plagues developing nations

By Eckart Zollner, Head of Business Development, The Jasco Group   Today, connectivity is central to digital technology so addressing the challenges within this market that hinder the growth and adoption of connectivity is vital. A well-developed market from the...