Maintaining work-life balance in always-on digital office space
Decide on your cut-off time in the evening and then stick to it – don’t respond to WhatsApps, emails or calls after your cut-off time.
Leroy Merlin banks on digital, brick and mortar to drive growth
Financial gains from the use of the new hybrid system include cost savings from installation to operational spend.
Enabling policies awaited after 4th Industrial Revolution Report
The Presidential Commission Report on the 4th Industrial Revolution makes several strategic recommendations, but it needs to be followed by agile policy and regulation.
Running with scissors: What the innovators do best
‘Time to value’ is the real currency of today and is what separates good organisations from great organisations.
To rebuild our economy, let’s repatriate our jobs
While supporting the economy and driving skills development are two very persuasive arguments for shunning offshoring, a third, more sinister factor, is at play.
The digital future: Trends that will shape the ICT industry in 2021
Artificial Intelligence, automation, and machine learning are indisputably laying the foundations of a digital future.
The 2021 digital communication trends that will boost your business
Enhanced customer experience has become a non-negotiable for businesses that want to attract and retain customers, notes James Bayhack, Director for Sub-Saharan Africa at CM.com As the world continues to move into the digital space, new communication channels and...
The CFO role in uncertain times and preparing for a post-Covid-19 future
More stakeholders now have a greater appreciation of the value the CFO brings to the table as a result of current events.
Liberating African trade through payments
A smooth run of trade between and outside borders will be critical to building a solid foundation between regions on all fronts.
Culture shift in the finance function
Leaders who get stuck in ‘the way we do things around here’ may be been seen to cause more harm than good.
Pandemic no longer an excuse for poor customer service
Contact Centres must go digital to ensure business continuity in the contact centre space.
Innovation is vital, but few companies empower individuals
Innovations call for a multicultural environment and people with different backgrounds to encourage more diverse opinions and ideas.
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