Helping service providers to meet changing customer expectations
As a service provider, you have to find new ways to attract new customers, retain existing customers and add new services all the time. Customers are constantly looking for new services, so you have to be on top of your game. And the market is getting a lot more...
Find the real value in digital transformation
Digital transformation is no longer a nice-to-have: organisations that have not at least begun their digitalisation journey run a very real risk of becoming irrelevant. This is the word from Dell EMC channel manager Brad Pulford, who told delegates to the Dell EMC...
Gartner Symposium and ITExpo 2018
Gartner kicks off its world tour in Cape Town, and this year unveiled what it believes to be the new trend that will guide business and IT into the future – Continuous Next. Kathy Gibson was there to learn all about it Gartner guides IT to Continuous Next...
Technology in Action
Brace for the Internet of Things, how to make Change Management work, and all change at IFS, while Fujitsu derisks tech for service providers.
Why an independent, high-tech SARB is vital
Lower costs and better access to investment are fundamental for growth and jobs. Those advantages become reality when you apply the appropriate technologies. But technology can be risky and everyone prefers a stable hand to help guide the process. The South African...
The app economy is here and it’s making retail better
There has been a huge disruption coming in retail over the past few years in the form of mobile technology; and it’s only just getting started. By Vaughan Rowsell, founder and director of Vend This isn’t solely about using mobile to engage consumers. Cloud-based...
ITU Telecom World
The International Telecommunications Union (ITU) is meeting in Durban to thrash out issues around spectrum, connectivity and regulations. Kathy Gibson reports ITU meeting opens in Durban The International Telecommunications Union (ITU) today kicked off ITU...
Liberty data breach: setting a precedent for GDPR?
Over the Youth Day weekend, Liberty informed its customers, and later everyone else, that it had been the subject of a successful security intrusion. In a media statement, it claimed that an email repository had been compromised, and that an as yet undisclosed number...
Your server is redundant – so why are you still paying for it?
Your company might be paying for an on-premise server that is hindering your business’ performance. By Stephen Corrigan, MD of Palladium It’s the absolute last thing a business owner wants to hear. That even as you’re madly seeking out ways to cut costs, you’ve been...
The battle for the edge as IoT set to transform businesses
It is estimated that in 2018 there will be over 31-billion connected ‘edge’ devices globally, making this year the one where the Internet of Things (IoT) truly begins to dominate. The proliferation of connected devices and the evolution of dumb devices to smart...
Building blocks for a bright digital future
Close to 64% of the South African population resides in urban centres, and this number is steadily climbing. By Paige dos Santos, digital lead at SAP Africa City infrastructure is constantly stretched, and service delivery frequently slips. As fiscal pressure mounts,...
The link between substance abuse, stress and mental illness
There are strong ties between stress, mental illness and substance abuse, with each of these influencing the other to some degree. By Rhys Evans, MD of ALCO-Safe Web MD lists stress and environmental stress as one of the potential causes, or triggers, for mental...
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