Why CEM will make its mark on business
“Companies will have to change the how and when of customer services. They will benefit by identifying who their customers are and what their touch points are.” ~ Bernice Houston, Sales & Marketing Manager at CRS Technologies
Skills and the Fourth Industrial Revolution
Professionals who understand data, who have experience working with major database platforms as well as strong analytical, quantitative and problem-solving abilities are like unicorns . . .
Business leaders must stand up to corruption
It is estimated that $1-trillion is paid each year in bribes globally, and that $2,6-trillion is lost to corruption. Is it time for a zero tolerance drive by business leaders?
Opinion: The problem with a sharing economy
The message is consistent and clear: Business, beware. Those who fail to listen and to see what their customers actually need, disregarding the invitation to innovate, may very well be ‘Ubered’ some day.
Digital textile printing set to boost industry
“The new technology gives old artisans and small businesses a cost-effective way to revive their craft and improve their livelihoods.” ~ Craig Whyte, CEO of digital printing specialists ArtLab.
Apps are the future of car rental
The entire car-rental experience will change: Customers queuing for service at a car-rental counter, then painstakingly selecting options from a checklist is on its way out.
HR’s new role in the age of automation
Automation in HR is more prevalent than ever before with companies all over the world embracing the rise of new technology trends to better the workplace environment, writes Keith Fenner, Vice President: Sage Enterprise EAMA
Britehouse App records The Longest Hole
Britehouse, a division of Dimension Data, has created a bold, agile application that will be used to track, keep score, and record images for a World Record attempt at The Longest Hole Mongolia Adventure.
Destruction of services attacks coming soon
Business email compromise, a social engineering attack in which an email is designed to trick organisations into transferring money to attackers, is becoming highly lucrative. But that’s not all, says Cisco . . .
Update: SAP Africa signs on interim team
“SAP stands for integrity, transparency and compliance,” says Fox-Martin, who leads SAP’s business in EMEA and Greater China. “We strive to be exemplary in the manner in which we serve our customers and partners, and in how we treat our employees.”
Australia to lead charge in battery storage
“The coupling of renewable energy with large scale battery storage is a fundamental requirement for an affordable, reliable and sustainable energy future for Australia,” said Dr Alex Wonhas of Aurecon.
Gas could be answer to SA growth
Niall Kramer, CEO of the South African Oil & Gas Alliance (SAOGA), says there is enormous interest in potentially exploring for oil and gas in South Africa.
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