Feature Creep: The enemy of digital innovation
Before your innovation team leaves the starting blocks it’s critical to understand what adding too many features does to innovation projects, says Gary Willmott, Co-founder and Managing Partner of Urbian.
Staying ahead: Why business innovation matters
Truly creative companies foster a culture where employees know that there is no idea too big or small, to make a real difference to the organisation and its customers.
Five recycling projects that inspire innovation
It only takes one idea to start a recycling revolution – but it takes a whole company to pioneer such innovative policies, says Nathan Nayagar, Managing Director, Lexmark – South Africa & English Speaking Africa
What successful digital transformation looks like
We often speak about Millennials, but what about Generation Z, who start interacting with technology from birth? They are the future customers who will one day make up the bulk of the population . . .
10 things about innovation learned from startups
Innovation is the new competitive advantage, and large companies are realising that it’s hard to do when culture, processes and mindset don’t support this new way of thinking.
7 crucial elements in IT service management
Through the continuous assessment and enhancement of processes and services, an environment can be established in which the entire IT workforce strives for higher levels of quality and user satisfaction.
Role of service design in risk management
Not following proper service design can leave a number of important components unattended and could result in unhappy customers thanks to ineffectual service deliver, says Marval Africa’s Edward Carbutt
NGO guide to surviving age of digital disruption
All staff must be digital staff: Non-profits need to create digitally-savvy, mobile workforces who are well equipped to flourish in a mobile-first, cloud-first world
Think your customers are loyal? Think again
Customers are more empowered today than ever before – they know your competitors and if you don’t offer something unique or different, they switch in a heartbeat.
CIOs lead the new revolution
IT swings to cross-cloud, New data centre trends, and banking in the digital world.
CA Southern Africa unveils ITMaaS offerings
Every CIO’s nightmare is – how do I manage the IT infrastructure and ensure we deliver world class services that support, and keep pace with, the ever changing demands of the business?
Report Back: All the news from SAP TechEd
SAP is enabling core applications to be ramped up to manage the new scenarios, processes and workloads of the digital enterprise – and talking leadership and agility.
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