MAN Truck & Bus, T-Systems accelerate digital
“Users now receive the highest quality support, to ensure the business runs smoothly, efficiently and reliably” ~ T-Systems Head: Automotive/ MI/, Michael Frans
Fujitsu focuses on innovation, digitalisation
Human-centric innovation was the topic at the centre of discussions at the Fujitsu World Tour in Johannesburg. Kathy Gibson reports. Don't neglect the human element in digital transformation Human beings are at the centre of innovation as the journey to digital...
Dell: Serious about partnering
Dell SA recently hosted an Executive Forum in Limpopo for its top partners, to outline the company’s offerings and to demonstrate how it is open for business with partners. Kathy Gibson reports.
Goodbye lockin, hello microservices
The microservices revolution is not theoretical: Amazon, The Guardian, Netflix and the UK Government are a few examples of organisations that embrace microservices.
AR, VR add clout to visual marketing
Experiential marketing using AR and VR is the perfect way to allow potential tourists to experience destinations ahead of time and convert customers who may be hesitant to take the plunge.
How micro-jobbing can impact the economy
Micro-jobbing taps into the idea of the gig economy – providing a platform for businesses and brands to breakdown large projects into small tasks or “jobs” that anyone can complete and be reimbursed for.
Taming the ransomware beast
Ransomware is one of few cybercriminal business models where the same type of attack could affect ‘a Fortune 500 company, a local restaurant down the street, and your grandmother’.
Workplace stress: Good, bad and truth
Today’s business leaders are required to know far more about their employees to be able to determine which are the innovators, the leaders, the high performers and the quiet, backbone-of-the-company members.
Solar best to combat light poverty in Africa
Philips is in the process of installing 100 CLCs across 12 countries in Africa, where 500 million people have no access to light. Going off the grid and relying on solar power is be the best way to alleviate light poverty in Africa.
Consumerised ERP: Sleek, fresh, appealing
“The consumerisation of ERP is the result of the consumerisation of IT, both as a platform and as a service – and one could argue that cloud adoption has accelerated its pace tremendously.”
Self-service: Enhancing customer experience
In the age of fierce competitiveness, companies that deliver a great end-to-end experience that makes them stand out from the clutter will attract and retain customers.
Non-voice tech and contact centre savings
Non-voice technologies can help contact centres increase efficiencies and reduce costs, says Interactive Intelligence, noting that instant messaging and social media are set to benefit both customers and contact centres.
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.