by Dianne Bayley | Aug 6, 2019 | Security and Legal
Using omni- and opti- channel models to put customer experience at the core of the business is fast becoming a basic feature for companies with multi-million customer bases, and the modern communications service providers’ (CSPs) pursuit of optimising their channels...
by Dianne Bayley | May 6, 2019 | Workplace 2020
Dana Eitzen, corporate and marketing communications executive at Canon South Africa says the analysis of data is all well and good – but it doesn’t become valuable until you have a strategy to use it. Big data requires big action… The recent...
by Dianne Bayley | Apr 24, 2019 | Sustainability
Traditional businesses are transforming into digital businesses at an exceedingly rapid pace, as a result of the wave of disruption that has swept across the industry, and that’s why it’s vital for us to ensure that digital solutions are at the core of...
by Dianne Bayley | Mar 29, 2017 | Features, Innovation
By Johan Scheepers, Commvault Systems Engineering Director for MESAT When it comes to big data, South Africa is keeping up with the rest of the world, however. One of the largest concerns for many South African CIOs is the management of this data. Rising technologies,...
by Dianne Bayley | Aug 29, 2016 | Features
Jessie Rudd, BI Consultant at PBT Group In the space of just two weeks, an augmented reality game called Pokémon Go has managed to do the impossible. It has surpassed WhatsApp, Instagram and Snapchat and is on a par with Twitter for daily, active, ‘on the app’ users...
