The Platform: Tomorrow’s new economic sector

The Platform: Tomorrow’s new economic sector

Digitalisation is constant. We see it in the continuous innovative disruption across the globe. This progressive phenomenon has succeeded in turning the service industry on its head, placing tremendous pressure on businesses to remain relevant and successful. The...
Reimagining South Africa’s contact centre environment

Managing multi-cloud and its business impact

With the recent significant investments made by hyper-scale cloud providers in South Africa, it is becoming increasingly apparent that cloud adoption is maturing in the local market, as enterprises realise that different aspects of their business require different...