by Dianne Bayley | Mar 13, 2022 | Innovation
In an increasingly online and connected world, financial service clients have been quick to accept apps as a remote banking option, writes By James Bayhack, Sub-Saharan Africa Director at CM.com. However, as the sector is reimagined with digital communications, mobile...
by Dianne Bayley | Dec 8, 2020 | Innovation
Enhanced customer experience has become a non-negotiable for businesses that want to attract and retain customers, notes James Bayhack, Director for Sub-Saharan Africa at CM.com As the world continues to move into the digital space, new communication channels and...