by Dianne Bayley | Dec 14, 2020 | Workplace 2020
On the way to the new world of work, where remote working is part of normal everyday life, there is no way around optimising employee’s IT infrastructure. Only those who integrate the needs of employees into the procurement process will ensure satisfaction and...
by Dianne Bayley | Nov 27, 2020 | Sustainability
Marketing guru Philip Kotler said that the customer is king. But has this been the case during the Covid-19 pandemic? Having wreaked havoc on a majority of businesses, the pandemic has forced brands to reconsider their business models, and most importantly, the...
by Dianne Bayley | Nov 10, 2020 | Innovation
The digital revolution is empowering consumers like never before, writes Lorraine Doke, Senior Customer Experience Consultant at IQbusiness. While advancements in technology give consumers the convenience of getting the products and services they want – when they want...
by Dianne Bayley | Nov 3, 2020 | Workplace 2020
Many consumers feel brands don’t know them well enough to serve them in a way that makes them feel special, writes Haydn Townsend, Managing Director for Accenture Interactive in Africa. But when those brands seem to know too much – and act on that knowledge – they can...
by Dianne Bayley | Aug 30, 2020 | Innovation
The current social and economic climate, as the world battles the Covid-19 pandemic, has provided serious impetus for digital transformation in business and in society, notes Edison Xie, Director of Media affairs, Huawei Southern Africa Region. We will no doubt...
