by Dianne Bayley | Apr 13, 2020 | Sustainability
The current lockdown is testing the ability of business to adapt quickly to changing market conditions. Companies that have embraced more digital ways of working have been far less impacted. Several slower respondents are turning their focus away from only the cost...
by Dianne Bayley | Jan 29, 2020 | Sustainability
Healthcare costs continue to increase year on year, putting both private and public sector healthcare organisations under pressure. Now more than ever, it is essential to increase the efficiency of backend and administrative processes to enable improved service...
by Dianne Bayley | Oct 9, 2019 | Security and Legal
In the early days of software development, the role of the Business Analyst (BA) played an integral part in creating new applications for business use. However, over the years this has evolved into something that is highly flexible and adaptive to change, writes...
by Dianne Bayley | Aug 27, 2019 | Innovation
Digitalisation is constant. We see it in the continuous innovative disruption across the globe. This progressive phenomenon has succeeded in turning the service industry on its head, placing tremendous pressure on businesses to remain relevant and successful. The...
by Dianne Bayley | Jun 27, 2017 | Features, ITSM and Application Development
By Software AG Vice President Mohamed Cassoojee Digitalisation has done so much more than just shift expectation and transform innovation. It has created digital divides, rifts between internal pillar and external deliverables, and redefined the ideals of engagement...