by Dianne Bayley | Apr 9, 2021 | Innovation
If the customer is king, the customer experience (CX) could be considered the most important factor in determining business success, writes Harkrishan Singh, Director, Application Development at AlphaCodes. This is especially true in financial services, where CX is a...
by Dianne Bayley | Jan 19, 2021 | Sustainability
Loosely defined as enabling the equality and availability of access to financial services, financial inclusion is not just an opportunity, but a business imperative, writes Andrew Maren, founder and CEO, ProfitShare Partners. When businesses and individuals are given...
by Dianne Bayley | Dec 21, 2020 | Sustainability
The Covid-19 pandemic has brought on massive changes to the manufacturing industry, which has had to adapt to new operating models, an evolving consumer market, and disruptions in supply chain processes, all while keeping the workforce safe and healthy, writes Mark...
by Dianne Bayley | Dec 7, 2020 | Innovation
Unlocking free trade in Africa is a must – and so is the right infrastructure to make it work, writes Ruhling Herbst, Acting Head of Africa Business Development at BankservAfrica. The widely anticipated African Continental Free Trade Area (AfcFTA) will launch in...
by Dianne Bayley | Jul 8, 2020 | Security and Legal
South Africa’s already struggling economy has been battered further by the COVID-19 pandemic, which will see many companies plunge into financial distress. Companies with a financial year ending in June have begun to announce their earnings and, so far, the indicators...
