Automation of CX the only way to grow business

Automation of CX the only way to grow business

Doing more with less. Working in an agile way. These phrases are typically mentioned when describing essential components of doing business in the digital age, writes Kevin South, Head of Digital & CX at SEACOM. Emerging technologies like cloud, robotics and AI...
Preparing the c-suite for an AI workplace

Preparing the c-suite for an AI workplace

By Patrick Maphopha, Technology Evangelist at NetApp South Africa Artificial intelligence (AI) will undoubtedly change the way we work and the way we do business – but let’s keep the hype to a minimum. Understanding that AI applications will lighten the load for...