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Is the IT department dead?

Is the IT department dead?

by Dianne Bayley | Apr 29, 2022 | Sustainability

IT departments, once a relatively small part of any enterprise-scale company, have grown exponentially important over the past few years, writes Greg Gatherer, Account Manager, Liferay Africa . Given the expanded role of technology in everything we do, that growth...
Why digital transformation in wealth management must be accelerated

Why digital transformation in wealth management must be accelerated

by Dianne Bayley | Mar 14, 2022 | Sustainability

To say that the wealth management industry is undergoing significant transformation would be an understatement, notes Greg Gatherer, Account Manager, Liferay Africa. The entire sector is grappling with how to conduct business in a post-pandemic world while respecting...
Key to remaining relevant – but why do 70% of digital transformations fail?

Key to remaining relevant – but why do 70% of digital transformations fail?

by Dianne Bayley | Aug 31, 2021 | Uncategorized

Prior to the pandemic, digital transformation was likely a top goal for many companies, but for a handful, it was not,writes Greg Gatherer, Account Manager, Liferay. However, businesses seeking to flourish and remain relevant in a changing world have been forced to...
CX is the heart of every B2B firm’s digital transformation drive

CX is the heart of every B2B firm’s digital transformation drive

by Dianne Bayley | Mar 25, 2021 | Featured Articles

Most organisations today understand the need for digital transformation, with the imperative only having accelerated over the past year or so. Strategies that were previously meant for long-term implementation suddenly had to be rushed into place in order for...
Self-service portals key to top digital experiences: Here’s why

Self-service portals key to top digital experiences: Here’s why

by Dianne Bayley | Mar 15, 2021 | Innovation

Most organisations understand that great customer experience is pivotal to staying competitive. They also recognise that in an increasingly connected world, that experience has to be digital. Key to both is ensuring that their self-service portals are as compelling as...
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