by Dianne Bayley | Oct 18, 2022 | Innovation
No matter where you look, it’s easy to find stories about how technology can radically overhaul a business’s efficiency and competitiveness, writes Norma-Jean Samuriwo, Principal Consultant at Analyze Consulting. It’s true, but starting there puts the cart before the...
by Dianne Bayley | Aug 5, 2022 | Workplace 2020
Calls for a four-day work week in the South African context may be premature. Employers have so far been quietly cautious about the subject, but as with most examples of radical change, implementation will be the ultimate test. It seems that experts agree that five...
by Dianne Bayley | Sep 13, 2021 | Sustainability
For customer-centric service leaders in South Africa, key performance indicators (KPIs) play a key role in maintaining excellent customer service, Richard Chambers, Area Vice President, Africa & MED explains. Redefined KPIs have become a fundamental part of a...
by Dianne Bayley | Apr 1, 2020 | Sustainability
As people around the world get used to being in lockdown and more people than ever before are discovering how to work from home, attention is shifting to how we maintain the health and wellbeing of our army of new homeworkers. Jonathan Berry, European Practice...
by Dianne Bayley | Mar 24, 2016 | Features
Kathy Gibson reports from CeBit in Hannover, March 2016 There can be no doubt that we have become a data-driven society – but the way we do analytics today is arguably wrong, having already led to some major disasters and more on the horizon if we don’t learn to do...
