Think your customers are loyal? Think again

Think your customers are loyal? Think again

We all carry a stack of loyalty cards in our wallets, for medical aid, banks, retail stores, coffee shops, grocery stores, chemists, the local health shop, book stores, airline miles, your spa and many more. On paper you look like a loyal customer, but behind the...
Mobile banking: The current revolution?

Mobile banking: The current revolution?

Mobile banking is no longer a “business opportunity” for banks. It’s an imperative. With over 1 billion users already transacting across the globe in 2015 (according to IDC), demand is set to continue to grow – cutting across both developed and developing economies....