by Dianne Bayley | May 9, 2023 | Workplace 2020
The emotional and psychological state of South Africans should not be underestimated when it comes to shaping your customer experience and service delivery, writes Liezel Jonkheid, Director, and Founder of the Consumer Psychology Lab.South African consumers are in a...
by Dianne Bayley | Oct 24, 2022 | Workplace 2020
As South Africa and the world settle into a new normal perhaps it is time to admit that while the Covid-19 lockdowns are a thing of the past, we are dealing with another pandemic that started long before the latest coronavirus turned our lives upside down and it shows...
by Dianne Bayley | Sep 16, 2022 | Uncategorized
The fifth annual State of South Africa Small Business report 2022 by Xero found that 95% of business owners have experienced stress in running their businesses, writes Colin Timmis, Xero South Africa Country Manager. Undoubtedly every late payment, supply chain...
by Dianne Bayley | Mar 25, 2022 | Workplace 2020
Accenture in Africa CEO, Vukani Mngxati, says mental health consequences need to be taken more seriously.Conventional wisdom suggests that leaders need to be constantly front and centre, on the field and in the thick of the action. That notion of course has changed in...
by Dianne Bayley | Dec 15, 2020 | Workplace 2020
A new University of Cape Town (UCT) study into the emotional well-being of young people during the Covid-related lockdown in South Africa has revealed that majority are suffering from depression. In South Africa, more than seven million young people aged 18 to 35...
