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Why banks and suppliers must accelerate transition to virtual payments

Why banks and suppliers must accelerate transition to virtual payments

by Dianne Bayley | Nov 1, 2020 | Fintech

Virtual cards are steadily gaining popularity as the payment method of choice for growing numbers of corporates across South Africa and globally, writes Chris Wood, Executive Card Issuing and Payments at Nedbank including American Express. These innovative digital...
Cracking machine learning to speed up client service

Cracking machine learning to speed up client service

by Dianne Bayley | Feb 17, 2020 | Innovation

Nedbank Insurance and its service provider Synthesis has used machine learning and design thinking to solve a complex challenge that every business faces: How do you channel a sea of emails so that they land at the right desks? How do you automate email routing? In...
2020 Business trends: How to effect real social impact

2020 Business trends: How to effect real social impact

by Dianne Bayley | Feb 4, 2020 | Sustainability

For years, companies viewed their investments in implementing social impact strategies as ‘feel-good’ or ‘compliance-driven investments’ instead of a must-do for their business. Keri-Leigh Paschal, Executive Director at Nation Builder, however, believes the business...
Technology and advice: Two sides of same finservices coin?

Technology and advice: Two sides of same finservices coin?

by Dianne Bayley | Oct 22, 2019 | Uncategorized

Technology is changing the expectations and experiences of consumers in every industry. Within the financial services sector, the changes being brought about by the rapid pace of technological developments are immense  ̶  and profoundly disruptive. Dr. Rufaro Mucheka,...
Fintech: Importance of client-led approach to disruptive technology

Fintech: Importance of client-led approach to disruptive technology

by Dianne Bayley | Jul 31, 2019 | Fintech

Having had the opportunity to attend the 2019 Women in Tech Africa conference in Cape Town earlier this year, and the privilege to spend time with more than 300 industry peers in technology across all spheres of industry, this was a reminder of the massive...
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