by Dianne Bayley | Mar 3, 2020 | Featured Articles, Features
Black Swan events – those out-of-the-blue, large-scale occurrences that might only be rationalised with hindsight – can cause massive destruction. According to Opinion from Aon The One Brief, what distinguishes Black Swans from other disasters or crises...
by Dianne Bayley | Jul 17, 2019 | Fintech
For some time now, banks have been using digital technologies to help transform various areas of their business; in fact, digital has become deeply embedded in banking strategy. Digitisation is compelling for financial services businesses across the board, as it...
by Dianne Bayley | Dec 2, 2016 | ITSM and Application Development
By Edward Carbutt Service design is a stage of the information technology service management (ITSM) lifecycle that is rarely given the attention and thought that it warrants, to the potential detriment of the company. It’s a critical part of implementing any new...
by Dianne Bayley | Jun 27, 2016 | Features
For months, there has been strong focus on the so-called Panama Papers and on the pending results of the national investigations faced by several implicated individuals. As more details emerge, there is one clear and significant take-out from this scandal – that white...
