by Dianne Bayley | Oct 3, 2022 | Sustainability
Customer service has become one of the key differentiators for any organisation trying to remain relevant, writes Heman Kassan, Chief Commercial Officer of Technodyn. The past two years have seen people become more informed about products and services while expecting...
by Dianne Bayley | Aug 22, 2022 | Innovation
The CIOs’ work fuelling their companies amid the pandemic was critical to keeping the economy moving forward, writes Doug Woolley, Managing Director, Dell Technologies South Africa. IT leaders have rapidly stood up cloud services and stitched together various...
by Dianne Bayley | May 24, 2022 | Innovation
Cash is still king in South Africa. But according to Anton van der Merwe, COO of leading pan-African fintech enablement partner, Ukheshe Technologies, its long reign is increasingly under threat as businesses and consumers begin counting the real, hidden costs behind...
by Dianne Bayley | Nov 17, 2021 | Sustainability
While the African market is by no means homogenous, there are certain common challenges faced across the region that make data management a challenging prospect, notes Gerhard Fourie, Channel Lead at Commvault Africa. This includes access to technology and hardware,...
by Dianne Bayley | Oct 27, 2021 | Innovation
Digital transformation is forcing companies to change their business models and adapt to the new market reality. This transformation is being driven by customers and the impact that the pandemic has on how, when and where they expect customer service and support to be...
