by Dianne Bayley | Apr 16, 2019 | Sustainability
Customer churn is a major health metric listed companies tend to share in their annual and other reports with good reason. It’s often a lot cheaper to retain a customer than it is to get a new one. Smaller businesses can also benefit by reducing churn, which is the...
by Kathy Gibson | Mar 20, 2019 | Security and Legal
By Colin Thornton, MD of Turrito Networks In a news environment dominated by political and economic shifts, the devastating effects of cyber crime and data breaches go largely unreported. Yet for small to medium sized businesses (SMMEs) in South Africa, which arguably...
by Dianne Bayley | Aug 14, 2017 | Security and Legal
The constant evolution of the global security threat landscape is playing a part in the rise of cyber ‘security as a service’ offerings. In addition, the evergreen discussion around cost modelling, namely the ‘Capex vs Opex?’ issue, is also a factor in the promotion...
by Dianne Bayley | May 30, 2017 | ITSM and Application Development
Business connectivity is the beating heart of the SME revolution. Is your Internet Service Provider helping you use it to drive profits or simply letting it become a drain on your expendable bank balance? Jarryd Chatz, CEO of BitCo, explores this question and explains...
by Dianne Bayley | Feb 27, 2017 | Features
By Sekete Patrick Maphopha, NetApp Africa CTO and Technology Evangelist If you watch Dragon’s Den or The Apprentice, the majority of the proposed business ideas – not necessarily that receive investment – are online-based businesses or apps. In the very least, budding...
