by Dianne Bayley | Dec 11, 2017 | ITSM and Application Development
When asked what it takes to be successful in the hospitality industry, most would say; the personal touch. It’s about attention to detail and delivering service excellence – from the greeting at the entrance to the turn-down service. The hotel’s facilities must...
by Dianne Bayley | Nov 19, 2017 | ITSM and Application Development
The De Beers Group started excavation work on an underground extension to its Venetia Mine in South Africa in 2013. The new development is expected to extend the life of the mine to 2046 and deliver about 96 million carats in diamonds. The US 2.1 billion project is...
by Dianne Bayley | Jun 27, 2017 | Features, ITSM and Application Development
By Software AG Vice President Mohamed Cassoojee Digitalisation has done so much more than just shift expectation and transform innovation. It has created digital divides, rifts between internal pillar and external deliverables, and redefined the ideals of engagement...
by Dianne Bayley | May 23, 2017 | Features
Data visualisation is a centuries-old technique for presenting information in a way that is easy to understand. But in a world of exponentially-growing data volumes, effective data visualisation and user interface design is more important than ever before, to help...
by Dianne Bayley | Mar 1, 2017 | Innovation
By Anton Moulder, co-founder and Managing Partner of Urbian If you’ve been listening to the conversations that management teams have, you will have heard the words “digital disruption” a lot. That’s because anyone who runs, owns or manages a business is aware of how...