by Dianne Bayley | Oct 9, 2019 | Security and Legal
In the early days of software development, the role of the Business Analyst (BA) played an integral part in creating new applications for business use. However, over the years this has evolved into something that is highly flexible and adaptive to change, writes...
by Dianne Bayley | Sep 22, 2019 | Security and Legal
Digital innovation is accelerating in South Africa, notes Pax Mataitsane, Applications Sales Director, Oracle South Africa. From call centres using chatbots and automatic transcription to improve customer service, to financial advisors harnessing machine learning and...
by Dianne Bayley | Sep 9, 2019 | Innovation
There are several questions that must be answered before embarking on an AI journey, writes Johan Steyn, Portfolio Lead at IQbusiness, and Chair: Special Interest Group – AI and Robotics at IITPSA. At a conference where I was speaking recently, a delegate asked me....
by Dianne Bayley | Sep 4, 2019 | Security and Legal, Uncategorized
Modern cloud-based fixed asset management software helps today’s businesses focus on their core competencies rather than complex IT processes. More importantly, it helps them avoid huge costs related to software, storage and technical staff. This is according to...
by Dianne Bayley | Aug 13, 2019 | Innovation
A growing number of companies, particularly those with branches in multiple locations, are using data analysis to drive sales, determine and manage brand reputation, refine operational efficiencies, respond to customer queries and deliver better customer experiences....