by Dianne Bayley | Jun 27, 2017 | Features
By Andre Muzerie, Oracle Business Practice Head, Africa, Wipro Limited We’re talking about the future potential of Artificial Intelligence (AI), augmented reality, and automated drone delivery. We’re talking about beacons and smart mirrors and geolocation...
by Dianne Bayley | May 30, 2017 | ITSM and Application Development
Business connectivity is the beating heart of the SME revolution. Is your Internet Service Provider helping you use it to drive profits or simply letting it become a drain on your expendable bank balance? Jarryd Chatz, CEO of BitCo, explores this question and explains...
by Dianne Bayley | May 18, 2017 | Report-back
Mark Davison at Dell EMC World in Las Vegas – We have heard from reliable sources that Michael Dell, chairman and CEO of Dell Technologies, has the incredible knack of turning up unscheduled at various meetings, often catching those gathered by surprise. We got...
by Dianne Bayley | May 18, 2017 | Workplace 2020
The majority (87%) of SMEs prefer to work with accountants who understand technology. This is among the findings from a survey of over 600 South African accountants and SME owners conducted by Xero, in partnership with World Wide Worx. Most accountants (88%) think...
by Dianne Bayley | Apr 20, 2017 | Features, ITSM and Application Development
Technology, when implemented effectively in a contact centre, is a powerful tool. But, what is often overlooked is that call centres are about the people first, and the technology is simply the enabler that helps provide the best customer experience. It’s easy for...