Beyond chatter: Chatbots will be practical tools

Beyond chatter: Chatbots will be practical tools

With research showing that the number of new app downloads is slowing down, it’s clear that customers are becoming pickier about the apps on their phones and tablets. The slowdown also points to a phenomenon of ‘app fatigue’ – we’re getting tired of continually...
Mobile banking: The current revolution?

Mobile banking: The current revolution?

Mobile banking is no longer a “business opportunity” for banks. It’s an imperative. With over 1 billion users already transacting across the globe in 2015 (according to IDC), demand is set to continue to grow – cutting across both developed and developing economies....