by Dianne Bayley | Oct 3, 2022 | Sustainability
Customer service has become one of the key differentiators for any organisation trying to remain relevant, writes Heman Kassan, Chief Commercial Officer of Technodyn. The past two years have seen people become more informed about products and services while expecting...
by Dianne Bayley | Jun 17, 2021 | Sustainability
Utilities companies should be used to the occasional existential threat, writes Claudia Johnston, Sales Director at IFS Africa. It happened when monolithic phone companies had to adapt globally to the arrival of the internet, smartphones and competition from...
by Dianne Bayley | Apr 6, 2020 | Internet of Things
With the economy taking a hammering and sharp price increases on everything from petrol, food and basic commodities like water and electricity, there is no more crucial time to take the bull by the horns and save on costs by working smarter with your money and...
by Dianne Bayley | Jun 3, 2019 | Internet of Things, Uncategorized
The rising prices of utilities are making South Africans a lot more conscious of their consumption. Here, the Internet of Things (IoT) can play a key role in enabling consumers to monitor and manage their consumption, ultimately reducing costs. In South Africa’s eight...
by Dianne Bayley | Jun 2, 2019 | Sustainability
At African Utility Week from 14-16 May 2019 at the Cape Town International Conference Centre, Johan Pretorius, Business Development Manager, Schneider Electric South Africa presented a paper on ‘the Impact of Revenue Collection on Non-Technical Losses’. “The current...
