by Dianne Bayley | Jun 5, 2023 | Workplace 2020
By Kathy Gibson, editor of IT-Online – A vast majority of South African business leaders (80%) regard emigration of top talent as a critical risk factor for their businesses.And there’s reason for their concern: 55% of qualified young professionals are considering...
by Dianne Bayley | May 21, 2023 | Innovation
Economists, ethicists, and technologists have debated what artificial intelligence (AI) and machine learning (ML) will mean for human workers as long as the technologies have been around, writes Bryan McLachlan, Managing Director: Africa at CyborgIntell. But in the...
by Dianne Bayley | May 9, 2023 | Workplace 2020
The emotional and psychological state of South Africans should not be underestimated when it comes to shaping your customer experience and service delivery, writes Liezel Jonkheid, Director, and Founder of the Consumer Psychology Lab.South African consumers are in a...
by Dianne Bayley | Apr 25, 2023 | Workplace 2020
In the modern world of work, the lines between personal and professional time are becoming increasingly blurred. With the rise of mobile devices and remote work, many employees find themselves constantly connected to their work, even after working hours. This...
by Dianne Bayley | Mar 7, 2023 | Workplace 2020
Employee burnout is one of the greatest challenges facing the US economy to the tune of $300 billion each year, according to the American Institute of Stress. Its studies show that a near majority, fully 83%, of US workers suffer from work-related stress, with over...
