by Dianne Bayley | Jul 31, 2017 | Innovation
Contestants on Cell C’s Hangman will have to prove their mettle through a series of gruelling challenges but will also have to show honesty and transparency to win the approval of the ‘Backers’; captains of industry and investment with keen business acumen and...
by Dianne Bayley | Jul 27, 2017 | Report-back
Kathy Gibson reports from Dell EMC Channel Update in Sandton – The IT world is at an inflexion point as the environment we have worked in for the last 15 years is changing. In fact, the companies that are using their IT differently are the ones that are making the...
by Dianne Bayley | Jul 27, 2017 | Report-back
Kathy Gibson reports from Dell EMC Channel Update in Sandton – Workforce transformation is a new concept, running alongside IT and business transformation. Pamila Sewnarain, client solutions lead: distribution and channel at Dell EMC SA, points out that end user...
by Dianne Bayley | Jul 26, 2017 | Sustainability
User experience, customer satisfaction and value-add: concepts that are banded about quite easily, but more often than not overlooked and neglected… until now. Today, we have Customer Experience Management (CEM) and it is very much the next ‘big thing’ for businesses...
by Dianne Bayley | Jul 26, 2017 | Workplace 2020
The scale, scope and complexity of change that comes along with the today’s technological revolution is unlike anything we’ve seen before, writes Gary Allemann, MD of Master Data Management. The potential for advancement is made exponentially larger by emerging...
by Dianne Bayley | Jul 26, 2017 | Security and Legal
From IT-Online Business leaders have an ethical role to combat bribery and corruption, as an economic and business imperative. Leaders need to mobilise the power of their workforces to drive a business culture that has zero tolerance for corrupt practice, says PwC...
by Dianne Bayley | Jul 26, 2017 | ITSM and Application Development, Workplace 2020
This glimpse of the future was crafted by John Mcguire and Jody Boshoff For many of us, the concept of ‘sharing is caring’ was introduced more as an ominous warning than a sweet adage in the home (especially when we happened to be holding the last cookie). But all...
by Dianne Bayley | Jul 26, 2017 | Innovation
Following nearly two decades of decline, the South African clothing and textile manufacturing industry is set for a major shake-up with the arrival of digital textile printing which, according to one pioneering local entrepreneur, is set to revive the local industry...
by Dianne Bayley | Jul 24, 2017 | Innovation
Our smartphones are now the communications hub from which we manage our daily lives, and any business serious about customer service and about growing their market share needs to service their market in the app-based environment. This should not be seen as a chore, or...
by Dianne Bayley | Jul 24, 2017 | Workplace 2020
We’re on the cusp of a brave new world as technologies such as 3D printing, advanced robotics, artificial intelligence and the Internet of Things reshape the workplace. Smart algorithms and machines are taking on more and more of the tasks that humans used to do on...
