by Kathy Gibson | May 26, 2016 | Report-back
It’s no longer enough for telecommunications companies to focus only on their networks. To compete effectively in the new world, they are going to have to pay a lot more attention to the full customer experience. Kathy Gibson reports from Huawei MEA Service...
by Kathy Gibson | May 26, 2016 | Features
Kathy Gibson reports from Huawei MEA Service Summit in Cape Town – Business today is about transforming what we do daily, and organisations in every industry have to undergo digital transformation if they want to thrive in the future.Telecommunications operators,...
by Dianne Bayley | May 26, 2016 | Features
By Gary de Menezes, country manager, NetApp South Africa Both the world and the IT industry are changing at a breathtaking speed, with the Internet of Things (IoT) set to usher in another host of changes. Some of these transformations we can already foresee, such as...
by Dianne Bayley | May 23, 2016 | Features
With mobile ownership in South Africa and Nigeria now as common as it is in the US, the continent is rapidly gaining ground as the new frontier for mobile. Its young population, ready to embrace the new mobile innovations and technologies, has attracted the attention...
by Dianne Bayley | May 23, 2016 | Workplace 2020
Paper-based CVs are losing prominence as the tendency to recruit via social media becomes more prevalent in South Africa. Pierre Aurel, strategic product manager, e4 Strategic, a specialist provider of electronic technology solutions and services, says that the rise...
by admin | May 23, 2016 | ITSM and Application Development
In conjunction with OSCOSM consulting services, INET BFA has concluded the first phase of its IT service management improvement program. The overall project goals were to improve management control, overall IT service delivery and align to good practices such as ITIL....
by Dianne Bayley | May 23, 2016 | Features
By Auguste Coetzer Director, Executive Search, TALENT AFRICA We must create more jobs. Everybody says so, while neglecting to tell us what kind in what industries. Clearly, not every industry is a net job creator. Manufacturing and mining have shed jobs for years. So...
by Dianne Bayley | May 18, 2016 | ITSM and Application Development
Don’t settle for something that can’t keep up with your sequence of operations and doesn’t deliver on productivity. This is the view of Ian Huntly, CEO and MD of Rifle-Shot Performance Holdings, who says, in order to get the true value for money that an Enterprise...
by Dianne Bayley | May 18, 2016 | Innovation
It is through software that today’s winning business models are emerging, according to AJ Hartenberg, portfolio manager at T-Systems, South Africa. Over the past couple of years, think of all the intuitive, convenient mobile apps and web-based services that have...
by Dianne Bayley | May 18, 2016 | Report-back
Kathy Gibson reported from the Dell Executive Forum in Limpopo: In South Africa, all regulatory hurdles ahead of Dell’s acquisition have been cleared, and the local operation is ready to proceed as soon as all global conditions have been met. This is according to Doug...