Telcos shift focus to customer experience

Telcos shift focus to customer experience

It’s no longer enough for telecommunications companies to focus only on their networks. To compete effectively in the new world, they are going to have to pay a lot more attention to the full customer experience. Kathy Gibson reports from Huawei MEA Service...
ICT to lead the digital transformation

ICT to lead the digital transformation

Kathy Gibson reports from Huawei MEA Service Summit in Cape Town – Business today is about transforming what we do daily, and organisations in every industry have to undergo digital transformation if they want to thrive in the future.Telecommunications operators,...
Time for data management strategy is now

Time for data management strategy is now

By Gary de Menezes, country manager, NetApp South Africa Both the world and the IT industry are changing at a breathtaking speed, with the Internet of Things (IoT) set to  usher in another host of changes. Some of these transformations we can already foresee, such as...
Africa’s growing mobile market at risk

Africa’s growing mobile market at risk

With mobile ownership in South Africa and Nigeria now as common as it is in the US, the continent is rapidly gaining ground as the new frontier for mobile.  Its young population, ready to embrace the new mobile innovations and technologies, has attracted the attention...
Rise of digital recruitment strategy

Rise of digital recruitment strategy

Paper-based CVs are losing prominence as the tendency to recruit via social media becomes more prevalent in South Africa. Pierre Aurel, strategic product manager, e4 Strategic, a specialist provider of electronic technology solutions and services, says that the rise...
Business, career growth is all in green

Business, career growth is all in green

By Auguste Coetzer Director, Executive Search, TALENT AFRICA We must create more jobs. Everybody says so, while neglecting to tell us what kind in what industries. Clearly, not every industry is a net job creator. Manufacturing and mining have shed jobs for years. So...
Software creates winning business models

Software creates winning business models

It is through software that today’s winning business models are emerging, according to AJ Hartenberg, portfolio manager at T-Systems, South Africa. Over the past couple of years, think of all the intuitive, convenient mobile apps and web-based services that have...
Competition Comm signs off Dell/EMC merger

Competition Comm signs off Dell/EMC merger

Kathy Gibson reported from the Dell Executive Forum in Limpopo: In South Africa, all regulatory hurdles ahead of Dell’s acquisition have been cleared, and the local operation is ready to proceed as soon as all global conditions have been met. This is according to Doug...