by Dianne Bayley | Dec 8, 2020 | Innovation
The world of managed services has seen a radical revolution from the old ways of working to the new to support dramatic and iterative innovation in support of Agile software development, writes Kim Furman, Synthesis Marketing Manager. Mothers for generations have been...
by Dianne Bayley | Dec 8, 2020 | Innovation
We need a drastic review of how we do business if we hope to recover from the devastating economic fallout of the Covid-19 lockdown, writes Nïel Malan, managing partner at Tangent Solutions. With unemployment hitting record highs, small businesses closing on an...
by Dianne Bayley | Dec 8, 2020 | Innovation
“Unprecedented” has undoubtedly become the buzzword of 2020. We have had to adapt to many changes, and tech innovations are no exception to this, says Steve Briggs, Chief Commercial Officer at SEACOM. While COVID-19 caused a global economic slowdown, it was also a...
by Dianne Bayley | Dec 8, 2020 | Innovation
Enhanced customer experience has become a non-negotiable for businesses that want to attract and retain customers, notes James Bayhack, Director for Sub-Saharan Africa at CM.com As the world continues to move into the digital space, new communication channels and...
by Dianne Bayley | Dec 8, 2020 | Sustainability
In a year defined by uncertainty, Adri Führi, Group CFO at e4, reflects on the accelerated rate of change and the increased focus on the value of the CFO role brought on by the Covid-19 pandemic while offering insight into what may lie ahead after the worst of the...
by Dianne Bayley | Dec 7, 2020 | Innovation
Unlocking free trade in Africa is a must – and so is the right infrastructure to make it work, writes Ruhling Herbst, Acting Head of Africa Business Development at BankservAfrica. The widely anticipated African Continental Free Trade Area (AfcFTA) will launch in...
by Dianne Bayley | Dec 7, 2020 | Sustainability
Digital technologies have not only altered the way in which financial services and operations are delivered, but also caused a culture shift in finance, writes Cedric Miller, Group Chief Financial Officer at Altron Group. The role of finance executives and...
by Dianne Bayley | Dec 7, 2020 | Featured Articles
South Africans are increasingly looking to greener pastures within our country’s borders in search of a better quality of life away from the stresses of big cities, writes Andrea Tucker, Director at MortgageMe. Semigration, or moving from one part of the country to...
by Dianne Bayley | Dec 6, 2020 | Sustainability
“Due to COVID, it will take longer to answer your call… you are in a queue and we will try…” In recent months customers have become rightly frustrated with this response when trying to resolve a service problem or simply ask a question. Relying on a traditional phone...
by Dianne Bayley | Dec 2, 2020 | Workplace 2020
As many as 88% of innovation leaders agree that successful organisations encourage innovation at every level and within every team – but only 16% of companies include “empowering individuals” as an essential part of their corporate culture. This is one of the findings...
