What can businesses learn from the world’s biggest race?

Capturing the hundreds of individual stories and updates throughout the Tour de France is impossible through cameras alone, which is why digital transformation and emerging technologies are pivotal in bringing to life every captivating moment of the race’s 105th...

Mobile makeover for next-generation banking

A new generation of bank customers will bypass physical branches and banking via the web almost completely in favour of completing transactions and accessing services from their mobile devices. Financial institutions are already scaling back branches and automating...

Technology to the aid of endangered species

From sharks that send a Tweet to bathers warning them of their presence to cutting-edge data collection on animal populations and habitats, technology is fast becoming the biggest weapon in the conservation efforts to protect some of the most endangered species on the...

Ford’s ambitious plan to open the skies to all

Ford plans to unlock the full potential of drone-to-vehicle technology, to see the use of commercial drones as companion tools to vehicles so they can enhance people's working lives, allowing them to get their jobs done more safely and efficiently. Ford is the only...

Branders Printing boosts turnover by 35%

Digital printing is one of the biggest innovations in the printing industry, and speed is the number one advantage. That’s what convinced Branders Printing Co, a family-owned print business in Boksburg, to buy a new Xerox Versant 180 colour digital press from Bytes...

How do we align technology and the public sector?

Digital transformation is a challenge for most industries, but the pains are felt most acutely in the public sector. There are several reasons for this, not the least because the sector represents a myriad of different types of enterprises with very different...

BPM is dead. Long live BPS …

Over the last few years, the Internet of Things (IoT) has started to permeate all markets as organisations across the board have begun looking for ways to harness the value that combining the IoT within other business process management (BPM) initiatives could realise...

Cloud at the heart of next-gen technology

Cloud computing is far from a new technology. From Dropbox and Gmail, to Twitter and Facebook, almost everyone runs parts of their business and personal lives through a cloud platform.  The common maxim today is that all forward-thinking businesses are looking to...

Leaders drive business success

For many, the title of manager or leader means that you earn a significant salary and have absolute control while delegating the work to others. But, this is not a sustainable form of leadership, particularly not in the modern workplace. By Dr. Jopie de Beer, CEO of...

TFG cultivates online fashion

TFG has launched two new online fashion stores - Donna and The FIX - this month giving women greater access to relevant, fast and affordable fashion. These online stores complement the 100 Donna and 194 The FIX bricks and mortar stores located throughout South Africa,...

Tap and go: yes or no?

Contactless card, or “tap and go”, payments are slowly gaining popularity as more banks and retailers adopt this method of payment. Shoppers with the technology-enabled cards are benefitting from the speed and convenience that contactless payments offer. However, with...

The evolution of the claims handling process

Technology has come a long way in terms of the efficiency in handling healthcare claims since the early 1990s. Through the development of specific coding systems and ever more advanced rules engines and algorithms, artificial intelligence and human clinical expertise...

Blockchain to measure conservation efforts

ixo Foundation, the non-profit open-source software development foundation that is building the ixo Blockchain for Impac’, has partnered with the Seneca Park Zoo Society to measure impact for global conservation projects and develop funding flows for zoos and...

HR, people drive the intelligent enterprise

As digitalisation takes off in organisations around the world, the reality of implementing it is proving more difficult than anticipated. Human resources (HR) is a key roleplayer in making sure digitalisationis adopted across the enterprise, and makes a real...

Malware gets personal as BEC, ransomware grow

Malware attacks are becoming more personalised, a trend that is evidenced by the massive growth in business email compromises (BECs) recorded. Kathy Gibson was at the Trend Micro update on malware, which included specific figures for South Africa for the first time....

Customer experience: you’re probably doing it wrong

Gone are the days of customer service consisting of treating buyers with common courtesy. “Customer service has been disrupted by an expectation of a total customer experience that is dictated by the customer, not company policies,” says Juanita Vorster, a...