by Dianne Bayley | Sep 20, 2016 | ITSM and Application Development
Many organisations rely on standard or customised ERP software to run their operations more efficiently. But if a solution doesn’t operate correctly or meet the business requirements of the enterprise, it could mean lost customers, frustrated employees or even...
by Dianne Bayley | Sep 16, 2016 | ITSM and Application Development
By Edward Carbutt, Executive Director at Marval Africa IT service management (ITSM) comprises a series of habitual behaviours and tasks. There is little to ITSM that is once off; the entire service lifecycle is an ongoing process where various components are...
by Dianne Bayley | Sep 13, 2016 | Features
According to International Data Corporation (IDC), 66% of CEOs will have digital transformation at the heart of their corporate strategy. That said, 70% of siloed digital transformation initiatives will fail by 2018 due to insufficient collaboration, integration,...
by Dianne Bayley | Sep 13, 2016 | Features
By William Mzimba, Chief Executive South and Sub-Saharan Africa at Accenture In South Africa, there are some tough economic challenges ahead. Unemployment remains high and rating agencies believe that a downgrade of the country’s credit ratings to junk status is still...
by Dianne Bayley | Sep 13, 2016 | Features
MoreCorp Group, the parent company of ProShop, Cycle Lab and a number of related outdoor venues, has found an efficient solution to its connectivity challenges with a full house fibre broadband and VoIP offering from iConnect. The solution, first piloted four years...