by Dianne Bayley | Aug 10, 2016 | Features
By Andre le Roux, Interactive Intelligence Managing Director, Africa Region Non-voice channels within the contact centre are rapidly edging into the territory once dominated by voice interactions. Far from being a threat to the traditional contact centre, this trend...
by Dianne Bayley | Aug 10, 2016 | Features
AWM360, the exclusive distributor of dorma + kaba access control and digital security solutions to the Southern Africa market, completed the rollout of biometric-based time & attendance technology at Johannesburg Water (SOC) Pty. AWM360 is a leading technology...
by Dianne Bayley | Aug 10, 2016 | Features
The much-anticipated Fak’ugesi African Digital Innovation Festival, taking place from 19 August to 3 September 2016, will not only celebrate digital art and its impact on culture, creativity, arts and technology, but will also shine a light on the role women play in...
by Dianne Bayley | Aug 8, 2016 | Security and Legal
By Stergios Saltas, MD of Striata SA Most consumers in Africa will experience the online world first, and in many cases exclusively, via their mobile devices. PC and fixed internet penetration on the continent remain low and neither are expected to catch up to mobile....
by Dianne Bayley | Jul 27, 2016 | Security and Legal
South Africans who don’t want to wait any longer to download PokémonGo from their official app store may be searching for ways to get the game onto their devices, and many may have succeeded via third party sites. But, Securicom, a managed IT security services vendor,...
