by Dianne Bayley | Jun 27, 2016 | ITSM and Application Development
Key to the successful implementation of an Enterprise Resource Planning (ERP) project is ensuring that the entire project value chain is aligned with the business purpose of the relevant venture. ERP is a combination of software and activities that many companies use...
by Dianne Bayley | Jun 23, 2016 | Sustainability
South Africa is a country that is disproportionately affected by the consequences of global warming. Our coast has been identified as one of the regions in the world at highest risk of flooding and studies estimate that wildfires burn approximately 3 million hectares...
by Dianne Bayley | Jun 14, 2016 | Features
OPINION ~ By Mpumi Nhlapo, Head, Sales & Service Management, T-Systems South Africa Providing social customer service and support in today’s multi-channel environment is by no means an easy task. Previously customers were forced to interact with organisations...
by Dianne Bayley | Jun 9, 2016 | Workplace 2020
By Georgina Barrick A quote attributed to Confucius says “Choose a job you love, and you will never have to work a day in your life.” I recently celebrated my second year with ADvTECH – and it really was a celebration in the true sense of the word. It...
by Dianne Bayley | Jun 9, 2016 | Report-back
Kathy Gibson reported from IDC Cloud and Data Centre Roadshow in Rosebank – There is still a fair amount of scepticism about the implementation of cloud in a developing economy, largely because of its perceived high cost. The poor quality of connectivity and...
