Automation of CX the only way to grow business

Automation of CX the only way to grow business

Doing more with less. Working in an agile way. These phrases are typically mentioned when describing essential components of doing business in the digital age, writes Kevin South, Head of Digital & CX at SEACOM. Emerging technologies like cloud, robotics and AI...
Report Back: All the news from SAP TechEd

Report Back: All the news from SAP TechEd

Kathy Gibson attended SAP TechEd in Barcelona, where leadership, HANA2, analytics, an Apple-SAP partnership and IoT were announced and discussed. See all the information that came out of the conference. How to do digital transformation Digital transformation shouldn’t...
Gartner’s gathering of CIOs, Senior IT Execs

Gartner’s gathering of CIOs, Senior IT Execs

Gartner named the Symposium/ITxpo 2016 held in Cape Town from 26-28 September 2016 “The world’s most important gathering of CIOs and Senior IT Executives”, highlighting that for CIOs, now is the time to act, innovate, take risks, and transform IT from a...