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Why your organisation should implement a B2B e-commerce solution quickly

Why your organisation should implement a B2B e-commerce solution quickly

by Dianne Bayley | Feb 10, 2021 | Sustainability

The global pandemic forced many businesses to change, writes Andre Adendorff, director of presales at Seidor Africa, and companies and employees who had resisted digital innovation suddenly had no choice. The demand for online sales began to grow as populations were...
Major customer experience trends that shaped 2020

Major customer experience trends that shaped 2020

by Dianne Bayley | Dec 21, 2020 | Sustainability

Customer experience (CX) has always been a crucial differentiator for businesses, but in 2020, it became a matter of survival, writes Andrew Bourne, Region Manager, Africa, Zoho Corporation. As businesses around the world were forced to shut their physical shops and...
Time for SA firms to boost digital commerce strategies

Time for SA firms to boost digital commerce strategies

by Dianne Bayley | May 29, 2019 | Sustainability

South African B2B organisations need to start building their digital commerce strategies and deliver revenue growth, writes Hans Zachar, MD for Technology Strategy at Accenture, Africa, as digital commerce grows at an accelerated pace globally, including among...
Most senior and influential B2B buyers use online social networks in their purchase process

Most senior and influential B2B buyers use online social networks in their purchase process

by Allan Davison | Sep 18, 2014 | Features

A recently completed Social Buying Study from International Data Corporation (IDC) concludes that 75% of the business-to-business (B2B) buyers studied and 84% of C-level/vice president executives use social media to support purchase decisions. According to the...
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