SAP TechEd 2019: Everything you need to know

SAP TechEd 2019: Everything you need to know

SAP is changing its culture and helping its customers make the most of the new digital world. Kathy Gibson attended SAP TechEd in Barcelona to get the details. Business success derives from analytics, insights Insight-driven business are more successful, which is why...
Automation of CX the only way to grow business

Automation of CX the only way to grow business

Doing more with less. Working in an agile way. These phrases are typically mentioned when describing essential components of doing business in the digital age, writes Kevin South, Head of Digital & CX at SEACOM. Emerging technologies like cloud, robotics and AI...
Leveraging AI and machine learning

Leveraging AI and machine learning

By Werner Vogels, CTO of Amazon.com When a technology has its breakthrough, can often only be determined in hindsight. In the case of artificial intelligence (AI) and machine learning (ML), this is different. ML is that part of AI that describes rules and recognizes...