by Dianne Bayley | Jun 2, 2021 | Workplace 2020
In the first South African study to explore the crisis communication needs of employees specifically, University of Stellenbosch Business School (USB) MBA graduate Leana Kotze highlighted that, in an organisational crisis, “an employee-centred approach is good for...
by Dianne Bayley | Mar 16, 2021 | Featured Articles
In a world where customer experience is the number one differentiator between successful and unsuccessful companies, most organisational leaders realise how important it is, writes says Brent Haumann, Managing Director, Striata Africa. What many struggle with however,...
by Dianne Bayley | Dec 8, 2020 | Innovation
Enhanced customer experience has become a non-negotiable for businesses that want to attract and retain customers, notes James Bayhack, Director for Sub-Saharan Africa at CM.com As the world continues to move into the digital space, new communication channels and...
by Dianne Bayley | Dec 1, 2020 | Workplace 2020
Connecting with like-minded people to broaden our parameters of success is an age-old practice, writes *Annelize van Rensburg, Director at Signium Africa. Now, though, we’re navigating unprecedented times – which call for new ways to engage in building robust business...
by Dianne Bayley | Nov 22, 2020 | Workplace 2020
As Black Friday approaches, both shoppers and retailers need to ensure safe practise and Coid-wise practices. Burt Rodrigues CEO of Biodx and Alan Hirsch founder and CEO of Hirsch’s Homestores give their insight into shopping this Black Friday. Before you go out and...
